Terms and Conditions
Last Updated: April 4th, 2025
Welcome to Ocean Lashes. By accessing and using our website https://oceanlashesfl.com (hereafter “the Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services or purchasing any of our products.
1. General Information
Ocean Lashes is an online beauty boutique based in Florida, offering high-quality eyelash products and professional makeup services. These Terms and Conditions govern all use of the Site and all services and products offered through it.
2. Products and Services
Our products include eyelash sets, accessories, and beauty-related items. We also offer professional makeup services, including bridal and event makeup. All product descriptions and prices are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time.
3. Bookings and Appointments
Makeup services must be booked in advance through the channels provided on the Site (e.g., contact form or WhatsApp). Appointments are subject to availability. A confirmation message will be sent once your request has been reviewed. Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may result in a non-refundable fee.
4. Payments
All product prices are listed in USD. We accept payments through secure third-party gateways. For makeup services, payment terms (deposit or full amount) will be communicated during the booking process. Ocean Lashes is not responsible for any transaction fees or currency conversion rates.
5. Shipping and Delivery
Products are shipped within the United States. Delivery times may vary depending on location and carrier. Ocean Lashes is not liable for delays caused by third-party carriers. Once a package is shipped, we are not responsible for lost or stolen items.
6. Returns and Refunds
Due to the hygienic nature of our products, all sales are final. No refunds or exchanges will be accepted unless the product arrives damaged or defective. In such cases, customers must contact us within 3 days of delivery with photo proof.
Makeup service fees are non-refundable once the service has been completed. In the event of cancellation, please refer to our cancellation policy.
7. User Conduct
By using this Site, you agree not to use it for any unlawful purpose or in a way that could damage, disable, or impair the Site. You agree not to reproduce, copy, or exploit any portion of the Site or services without written permission from Ocean Lashes.
8. Intellectual Property
All content on this Site, including text, graphics, images, logos, and product descriptions, is the property of Ocean Lashes and is protected by copyright laws. You may not use any content from the Site without express written permission.
9. Privacy
Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.
10. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: info@oceanlashesfl.com
WhatsApp: +1 407-978-7020
Instagram: @makeup_by_dnise28